Enrollment Marketing
The tuition discount treadmill is running faster and paying less

By
Kaelene Spence
Private college discounting hit a record 57.1 percent in 2025-26 while net tuition revenue per student fell. The constraint is cost visibility.
You already know your discount rate. What you may not have put next to it is the revenue line, and the two of them together tell a different story than either one does alone.
NACUBO's tuition discounting study, released June 1, 2026 and covering 258 private nonprofit colleges and universities, put the 2025-26 discount rate for first-time, full-time undergraduates at 57.1 percent, another record, up from 54.5 percent the year before. Across all undergraduates the rate reached 51.3 percent, up from 50. Those are the numbers that get quoted in the trade press, and on their own they are easy to shrug off. Here is the one that is harder to shrug off: net tuition and fee revenue per first-time, full-time undergraduate fell 2.2 percent between 2023-24 and 2024-25, a decline NACUBO frames in inflation-adjusted terms. You are giving away more of the sticker price every year and collecting less real money for it.
The rational-discounting defense, and where it stops working
There is a good argument that none of this is alarming, and you have probably made it yourself in a board meeting. Discounting is price discrimination, every private college does it, published tuition has been fiction for two decades, and a 57 percent average discount just means the list price drifted further from the transaction price. All of that is true, and it is a fine description of how the mechanism works. It is not a description of whether the mechanism is still working for you.
Price discrimination pays off when you buy more enrollment revenue with each additional point of discount. That is what makes it a strategy. When the discount rate sets a record in the same study that shows real net revenue per student falling, the trade has inverted: you are paying more to enroll each student and taking home less, which is not price discrimination, it is a treadmill. Gary Stocker of College Viability said it plainly in Inside Higher Ed's June 1, 2026 coverage of the NACUBO study: "tuition discounting has already reached a point of diminishing economic returns." The rate is the symptom. The disease is that discounting is being asked to do a job that only your cost structure and your program mix can actually do.
And this is not a demographic story, whatever the last eight years of sector commentary have trained you to expect. National enrollment is growing. The pressure on your institution is distributional, not existential, which means it is competitive, and competitive problems have levers.
The two numbers your finance office already published
The sharper diagnosis comes from your own peers. Inside Higher Ed's 2026 Survey of College and University Chief Business Officers, published July 16, 2026 with 213 respondents, found that 70 percent of CBOs say their institution has too many academic programs given current enrollment, up from 59 percent in 2025. In the same survey, 13 percent say their institution understands per-student costs by program or activity very well.
Read those two together, because separately they are just findings and together they are the whole problem. Seventy percent have concluded they must cut and grow selectively. Thirteen percent can see well enough to know where. The constraint is not willingness, it is visibility, and that gap is why the discount rate keeps climbing: when you cannot tell which programs make money at which enrollment levels, the only lever that reliably moves a deposit number in a given cycle is aid, so you pull it again. Ruth Johnston of NACUBO named the underlying economics: "Realistically, we can't afford to offer classes with five students." KJ Fagan of Pomona College named the reflex that makes it worse: "When enrollment softens, the instinct is often to add programs to attract new students." A college that cannot see program-level cost adds programs it cannot afford and discounts harder to fill them, and every step in that sequence is a defensible decision made without the number that would have stopped it.
Why a marketing agency is talking to you about cost accounting
The obvious objection is that this is the CFO's problem and we are the marketing people. It is not a clean split, because program-level economics determine where marketing money should go, and marketing into a program that loses money per enrolled student makes the deficit bigger with every win. That is the part vendors in this segment will not say out loud, because the product is demand generation and demand generation sells better when nobody asks which programs the demand should fill. A campaign that fills eight seats in a program with a negative contribution margin is a campaign you paid for twice.
So the sequence matters. Program economics first, then channel strategy, then spend. When you know which programs carry margin at your actual class sizes, marketing stops being a blunt volume instrument and becomes an allocation decision: put the money behind the programs where an additional student is worth more than an additional discount dollar, and stop buying inquiries for programs that were never going to pay for them.
The pitch you should turn down
You will hear the alternative version of this conversation constantly, and it usually opens with new revenue streams: microcredentials, adult learners, corporate partnerships, summer camps, whatever the vendor happens to sell. Test it against what your peers actually said. In that same July 16, 2026 CBO survey, 18 percent named diversifying non-tuition revenue as the change that would most improve their bottom line. Eighteen percent. Four out of five chief business officers looked at the full menu of things that could fix their finances and pointed somewhere else, mostly at academic program restructuring, enrollment growth and retention, and cost reduction.
That does not make new revenue lines worthless. It makes them a supplement to a core that has to be fixed first, and it makes any pitch built primarily on diversification a pitch aimed at the fifth-ranked priority of the person who has to approve it. If the proposal in front of you leads with a new revenue stream and never touches the discount rate or the program portfolio, it is solving a problem your CBO did not put at the top of the list.
What we would actually look at
We work on earned revenue, which in your case means the enrollment and program revenue you already run rather than anything new we would ask you to build. The first pass is unglamorous and mostly arithmetic: contribution margin by program at current enrollment, discount rate by program and by student segment rather than the institutional average that hides the variance, and marketing spend mapped against both. Institutional averages are where this problem hides. A 57 percent blended rate can be a healthy 45 in the programs that carry you and a ruinous 70 in three programs that have been quietly subsidized for years, and you cannot manage the blend, only the parts.
From there the decisions get concrete. Which programs deserve more marketing investment because an additional student genuinely adds revenue. Which ones need enrollment floors before another dollar of aid goes out the door. Which ones are being marketed on inertia. None of that requires a new program, a new platform, or a reinvention of what you do, and all of it requires seeing numbers that only 13 percent of your peers say their institution understands very well.
The colleges that come through the next several years in good shape will not be the ones that discounted least. They will be the ones that knew, program by program, what each additional student was worth, and spent accordingly.


