Earned Impact

Privacy Policy

Earned Impact ("Earned Impact," "Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, engage with us, or use our services (collectively, the "Services").

Earned Impact is a marketing agency serving nonprofit and cause driven organizations, alongside a separate business to business advisory practice, Earned Impact Advisory. Our services include search engine optimization, paid advertising, public relations and content, marketing technology and conversion tracking, enrollment marketing for educational and nonprofit organizations, outbound prospecting (email and phone), and artificial intelligence implementation consulting.

By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

•     Full name

•     Organization or business name

•     Email address

•     Phone number

•     Mailing address

•     Job title

•     Billing and payment information

•     Account credentials (if applicable)

•     Information submitted through our contact form, email, consultations, or service agreements

B. Client and Campaign Data

In the course of providing services (including search engine optimization, paid advertising, public relations and content, marketing technology and conversion tracking, enrollment marketing, outbound prospecting, and related consulting), we may process information on behalf of our nonprofit and business to business clients. This may include donor information, prospective student or applicant information, customer information, analytics data, or other business related data.

Such data is processed strictly in accordance with client agreements and applicable laws.

C. Automatically Collected Information

When you visit our website, we may automatically collect, through analytics and similar tools:

•     IP address

•     Browser type and version

•     Device type and operating system

•     Pages viewed and time spent

•     Referral source

•     Cookie identifiers and usage data

2. How We Use Information

We use collected information for legitimate business purposes, including to:

•     Provide, manage, and improve our Services

•     Communicate regarding proposals, projects, and client support

•     Process payments and maintain financial records

•     Send marketing and content emails, such as newsletters and insights, to people who have opted in or otherwise consented under applicable law (you may unsubscribe at any time using the link in any marketing email, or by contacting us directly)

•     Improve website functionality and performance

•     Analyze trends and measure campaign effectiveness through analytics tools

•     Maintain security and prevent fraud

•     Comply with legal obligations

3. Legal Basis for Processing (Where Applicable)

If required under applicable laws (such as the GDPR), we process personal information based on:

•     Performance of a contract

•     Legitimate business interests

•     Consent

•     Compliance with legal obligations

4. How We Share Information

We do not sell personal information.

We may share information in the following circumstances:

A. Service Providers

We may share information with third party vendors and platforms that assist in operating our business, including:

•     Web hosting and website platform providers

•     Cloud storage providers

•     Payment processors

•     Website and marketing analytics platforms

•     Email marketing and outbound communication platforms

•     Customer relationship management (CRM) platforms

•     Artificial intelligence tools used in the course of delivering services, such as research, drafting, and data processing assistance (see Section 6 below)

These providers are contractually obligated to safeguard personal information and are authorized to use it only for the purposes we specify.

B. Legal Compliance

We may disclose information if required to do so by law or in response to lawful requests from public authorities.

C. Business Transfers

In the event of a merger, acquisition, restructuring, or asset sale, information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies, including website analytics tools, to:

•     Understand how visitors use our website

•     Analyze traffic and engagement

•     Improve our website and marketing efforts

You may disable cookies through your browser settings, or, where a cookie consent banner is presented, through your selections there. However, some features of our website may not function properly without them.

6. Artificial Intelligence Tools

As part of delivering our services, Earned Impact may use artificial intelligence tools to assist with tasks such as research, content drafting, data analysis, and workflow automation. Where these tools process personal information or client data, we select providers that maintain appropriate confidentiality and data protection commitments, and we do not use client or visitor data to train third party AI models without authorization. Client data processed through AI tools is handled subject to the same confidentiality and data handling terms as the rest of our services.

7. Nonprofit and Client Data Handling

Earned Impact frequently works with nonprofit organizations and business to business clients that collect donor, supporter, applicant, or customer data.

When acting as a service provider on behalf of clients:

•     We process data only according to client instructions and service agreements.

•     We do not claim ownership of client data.

•     We implement reasonable administrative and technical safeguards.

•     We do not use client data for our independent marketing purposes.

•     Data retention and deletion practices are governed by applicable contracts.

Clients remain responsible for compliance with applicable privacy laws regarding the data they collect and control.

8. Data Retention

We retain personal information only as long as necessary to:

•     Fulfill contractual and business obligations

•     Comply with legal requirements

•     Resolve disputes

•     Enforce agreements

Retention of client related data is governed by applicable service agreements.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights (U.S.)

Depending on your state of residence, you may have rights including:

•     Access to personal information we hold about you

•     Correction of inaccurate information

•     Deletion of personal information

•     Opt-out of certain data processing activities

•     Information about how your data is used and shared

To exercise your rights, contact us at: support@earnedimpact.org

We may verify your identity before fulfilling requests as required by law.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including:

•     The right to know what personal information we collect, use, disclose, or share

•     The right to request deletion of personal information

•     The right to correct inaccurate personal information

•     The right to limit use of sensitive personal information (where applicable)

•     The right to opt out of the sale or sharing of personal information, including any sharing for cross context behavioral advertising

•     The right to non-discrimination for exercising your privacy rights

Earned Impact does not sell personal information. We do not believe our current use of analytics and advertising tools constitutes "sharing" for cross context behavioral advertising as defined by the CPRA, but if that changes, we will update this Policy and provide an opt-out mechanism.

To submit a California privacy request, please contact: support@earnedimpact.org

We will respond within the timeframes required by law.

12. Third-Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

13. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

14. International Users

If you access our Services from outside the United States, please be aware that your information may be transferred to and processed in the United States.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the "Effective Date" at the top of this page. Continued use of our Services after updates constitutes acceptance of the revised policy.

16. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at: support@earnedimpact.org, or through the contact form on our website.

Earned Impact, LLC, a Wyoming limited liability company. Registered address: 30 N Gould St, Suite R, Sheridan, WY 82801.