Privacy Policy

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Earned Impact (“Earned Impact,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, engage with us, or use our services (collectively, the “Services”).

Earned Impact provides brand amplification, digital strategy, website development, social media management, reputation management, and marketing services to nonprofit organizations and business-to-business (B2B) clients throughout the United States.

By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

  • Full name

  • Organization or business name

  • Email address

  • Phone number

  • Mailing address

  • Job title

  • Billing and payment information

  • Account credentials (if applicable)

  • Information submitted via forms, emails, consultations, or service agreements

B. Client & Campaign Data

In the course of providing services (such as website development, digital marketing campaigns, social media management, CRM integration, analytics, and reputation management), we may process information on behalf of our nonprofit and B2B clients. This may include donor information, customer information, analytics data, or other business-related data.

Such data is processed strictly in accordance with client agreements and applicable laws.

C. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages viewed and time spent

  • Referral source

  • Cookie identifiers and usage data

2. How We Use Information

We use collected information for legitimate business purposes, including to:

  • Provide, manage, and improve our Services

  • Communicate regarding proposals, projects, and client support

  • Process payments and maintain financial records

  • Deliver marketing communications (you may opt out at any time)

  • Improve website functionality and performance

  • Analyze trends and measure campaign effectiveness

  • Maintain security and prevent fraud

  • Comply with legal obligations

3. Legal Basis for Processing (Where Applicable)

If required under applicable laws (such as GDPR), we process personal information based on:

  • Performance of a contract

  • Legitimate business interests

  • Consent

  • Compliance with legal obligations

4. How We Share Information

We do not sell personal information.

We may share information in the following circumstances:

A. Service Providers

We may share information with third-party vendors that assist in operating our business, including:

  • Web hosting providers

  • Cloud storage providers

  • Payment processors

  • CRM and email marketing platforms

  • Analytics and advertising platforms

These providers are contractually obligated to safeguard personal information.

B. Legal Compliance

We may disclose information if required to do so by law or in response to lawful requests from public authorities.

C. Business Transfers

In the event of a merger, acquisition, restructuring, or asset sale, information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience

  • Analyze traffic and engagement

  • Enhance marketing efforts

You may disable cookies through your browser settings. However, some features of our website may not function properly without them.

6. Nonprofit & Client Data Handling

Earned Impact frequently works with nonprofit organizations and B2B clients that collect donor, supporter, or customer data.

When acting as a service provider on behalf of clients:

  • We process data only according to client instructions and service agreements.

  • We do not claim ownership of client data.

  • We implement reasonable administrative and technical safeguards.

  • We do not use client data for our independent marketing purposes.

  • Data retention and deletion practices are governed by applicable contracts.

Clients remain responsible for compliance with applicable privacy laws regarding the data they collect and control.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill contractual and business obligations

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

Retention of client-related data is governed by applicable service agreements.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights (U.S.)

Depending on your state of residence, you may have rights including:

  • Access to personal information we hold about you

  • Correction of inaccurate information

  • Deletion of personal information

  • Opt-out of certain data processing activities

  • Information about how your data is used and shared

To exercise your rights, contact us at:
[Insert Privacy Email Address]

We may verify your identity before fulfilling requests as required by law.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (as amended by the CPRA), including:

  • The right to know what personal information we collect, use, disclose, or share

  • The right to request deletion of personal information

  • The right to correct inaccurate personal information

  • The right to limit use of sensitive personal information (where applicable)

  • The right to opt out of the sale or sharing of personal information

  • The right to non-discrimination for exercising your privacy rights

Earned Impact does not sell personal information.

To submit a California privacy request, please contact:
[Insert Privacy Email Address]

We will respond within the timeframes required by law.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

12. Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

13. International Users

If you access our Services from outside the United States, please be aware that your information may be transferred to and processed in the United States.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the “Effective Date” at the top of this page. Continued use of our Services after updates constitutes acceptance of the revised policy.