Enrollment Marketing
Competing for adult learners just got harder. The pool is still 43 million deep

By
Nikki Gombar
New adult enrollment fell 15.5 percent in fall 2025 while 6,549 credential providers compete for the same students. The strategy was mispriced, not wrong.
If you approved an adult-learner strategy two years ago, the fall 2025 numbers read like a verdict. First-time students over 25 fell 15.5 percent from fall 2024 to fall 2025, according to Inside Higher Ed's May 6, 2026 reporting, and private colleges took the largest decrease of any sector. You built the online completion track, you funded the evening cohort, you hired the enrollment counselor who understands a 34-year-old with two kids and eleven credits from 2011. Then the pipeline of new adult students turned down for the first time in four years.
Here is what we would tell you if you were a client: the strategy was not wrong, it was mispriced. You bought into a market on the assumption that it was a demographic offset, something that would grow while traditional-age enrollment shrank. It is not an offset. It is a competitive market where adults behave like consumers choosing among thousands of options, and you priced it as though they were a captive audience waiting to be told you exist.
Read both numbers before you read the trend
The 15.5 percent decline followed an 18.7 percent jump in fall 2024, per the same Inside Higher Ed piece. The honest reading has to survive that pair: some of what happened in fall 2025 may be regression to the mean, a spike correcting itself rather than a market walking away. Any vendor showing you the decline without the prior-year jump is selling you a graph, not an analysis.
Take the regression reading seriously and the strategic conclusion barely moves. A segment that swings 18.7 percent up and 15.5 percent down inside two years is volatile, not dependable, and volatility is the thing that breaks an enrollment plan built on a projected headcount. The sector's advice for the last five years has been to pivot to adults as though the pool would carry you. What the pair of numbers actually says is that new adult starts will not carry anyone, in either direction, on their own.
The other number in that reporting is the one that should change your marketing budget. A 2025 Credential Engine report, cited by Inside Higher Ed, identified 6,549 providers of course-completion certifications, most of them for-profit companies rather than colleges. That is the field you entered. Your adult program is not competing with the regional public 40 miles away, it is competing with 6,549 organizations that will sell a working adult a credential, many of them with paid acquisition budgets and consumer marketing teams, and most of them faster to a finish line than your degree.
Beth Donaldson, managing director at EAB, framed the pressure on the traditional side in the same piece: "We're always very cautious about our undergraduate enrollment, because we are experiencing a demographic decline in traditional-aged students going to college." Read that alongside the adult numbers and the squeeze is visible from both ends. The traditional pipeline is shrinking on schedule, the adult pipeline turned volatile, and the answer institutions were handed was to move budget from the first into the second.
The demand problem sits upstream of your funnel
Justin Ortagus at UT Austin named the mechanism in that reporting: "The problem with constantly questioning the value of higher education in the public sphere is that some adults who are on the margin of deciding between going to college or not going to college will eventually decide not to enroll."
Take that mechanism seriously, because it changes what your funnel is for. The marginal adult learner, the one your funnel was designed to capture, is not comparing your program against another program. She is comparing enrolling against not enrolling, and the public argument about whether a degree is worth anything is doing work on that decision before she ever sees your name. A campaign built to win a comparison will lose to a prospect who never enters the comparison. That is a demand problem sitting upstream of every channel you are measuring, and it does not respond to a better landing page.
It does respond to specifics. Time to completion, stated honestly and in months. What her prior credits are actually worth against your requirements, answered in a week rather than a semester. Total cost, including the part where she does not have to start over. Those are the terms on which a marginal decision gets made, and most institutional marketing to adults still leads with campus imagery and the word opportunity.
The durable asset is the stopped-out pool, not the new-start trend
Now the number that should keep this strategy funded. The National Student Clearinghouse Research Center's Some College, No Credential 2025 report, released June 4, 2025, states it plainly: "The SCNC population is 43.1 million as of the start of the 2023-24 academic year."
That is the asset. Forty-three million American adults with real college credit and no credential, and unlike the new-start trend, this pool does not swing with a single fall's headlines. Re-enrollment among them rose for the second straight year in that same report, so the direction is with you, and the share of re-enrollees earning a credential in their first year of re-enrollment ticked up to 4.7 percent. That last figure is small enough that it deserves an honest label: it is a start-of-a-curve number, not a triumph, and it tells you completion capability is where the yield is, not top-of-funnel volume.
The report's most useful finding for anyone deciding where to spend is the Potential Completers, the returners who already have two or more years of full-time-equivalent enrollment behind them. They are the strongest performers among people who come back. They are also the segment your admissions operation is least built to serve, because they arrive with a transcript, a credit-evaluation question, and a specific memory of why they stopped, none of which fits an inquiry form designed for an 18-year-old.
The counter we hear at this point is that community colleges own this market on price and a small private cannot compete. Community colleges did decline least in the fall 2025 adult numbers, and they still declined 11.7 percent, so nobody won that year. More to the point, the Potential Completer data says the highest-yield adults are choosing on completion credibility and fit, on whether this specific program will actually get them across the line with the credits they already hold. That is a positioning contest, and a focused program with a real answer wins positioning contests against a price leader more often than the price argument suggests.
The format signal is already in the data. Certificate enrollment grew 10.2 percent in spring 2026, adding 86,000 students, per the National Student Clearinghouse spring 2026 report published June 4, 2026, well ahead of degree growth. Adults are enrolling. They are enrolling in shorter, career-legible things, which is the same preference the 6,549 credential providers built their businesses on.
What competing well looks like
The pivot advice was never the problem. The problem is that pivoting was sold as the whole strategy, when it was only the decision to enter. Everything that determines whether it pays sits downstream of that decision: which programs you position and which you quietly stop marketing, whether your time-to-completion math survives contact with a skeptical 38-year-old, whether a returning student with 68 credits gets a real answer in days, and whether your marketing runs on a consumer decision cycle instead of an academic calendar.
We work on the earned revenue that nonprofits already run, and enrollment is the largest earned-revenue channel most institutions will ever have. The 43.1 million are still there. The competition for them is real, the new-start trend is volatile, and neither of those facts argues for abandoning the adult strategy you already built. They argue for running it like the market it turned out to be.


